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Sign in to scan the label or enter its code. Check the details against the item in your hand.
Only signed-in consumers can scan a product or enter its code. Your checks are saved to your account. You can explore the consumer app before signing in.
Explore the consumer appYour privacy
Necessary storage keeps Shogram working. With your permission, aggregate page totals help us understand which parts of the site are useful. The analytics counters contain no IP address, product code, account detail or full page URL. Marketing cookies are currently not used.
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Choose who you would like to chat with
All assistants are AI and share the same knowledge and support rules. Their names are here to make support feel welcoming.
Chats are stored to provide support and may be reviewed by authorised staff. Privacy Policy.
Never send a password, one-time code, full ID or card number, or product verification code. Private details are automatically removed before messages are saved.
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Choose a human support option
How was your support experience?
AI will use published, reviewed help content when available. If it cannot find a reliable answer, it will offer a human. Do not share private codes or credentials.